Identity Fraud Issues You Should Know
Wednesday, June 16th, 2010
As most financial transactions can now be easily done over the internet, many people are falling victims to the so called identity fraud. The British government is aware of this and is taking action to educate people about the steps they need to take to prevent this incident and what they are supposed to do in the event they become victims of fraudulent acts on the internet.
In the first half of 2010 alone, UK’s fraud prevention service CIFAS has already noted a 20 percent rise in identity fraud compared to the same period a year ago in 2009. The agency recorded more than 27,000 victims of identity theft which was an increase of more than 6,000 from the previous year’s record.
While this issue is becoming a major concern, consumer rights group Which? is worried that banks may decline to refund people of the money they lost. Some banks do not easily grant a refund once they discover that people were careless in using their PIN.
Currently, refunds from identity fraud cases can be granted based on certain rules. These rules will depend on whether the money involved came from credit or from a victim’s personal money.
Regular borrowers should know that under the Consumer Credit Act, any unauthorized withdrawal or purchase done on any person’s credit card will require the cardholder to pay only the first 50 pounds. This is regardless the card owner was negligent in using his or her PIN or personal identification number. If, however, money was stolen after you have reported to the concerned company or provider your identity fraud case, then you are not liable for paying any amount.
Borrowers need to be fully aware of this as they are at risk of becoming a victim of online identity fraud. With most lenders now operating on the internet, providing bank and credit card details online can be quite risky today. Short term lenders normally ask for an applicant’s current bank account details are part of their requirements and this has a chance of being captured by fraudulent people. So it can happen that while you’re confident that your salary will go to your bank account to help you pay your personal loans whether they’re the cash advance or payday loans, you can instead lost your personal money due to this online scam.
In the event you fall victim to this type of fraud, take immediate steps to request for a new card and recover your lost money. You may be reimbursed by the company or the bank but in case you get rejected, you can always apply to the Financial Ombudsman service. Doing this is a good option and it won’t cost you anything. What the Ombudsman does is to settle the complaints between consumers and companies providing financial services.
Take note that the Ombudsman each month gets from 250 to 300 credit card fraud cases. Many of these complaints were even lodged several years ago.
So remember that educating yourself is the key to being able to manage your credit and finances successfully. Just because you’re availing of a company’s financial services does not mean you should stay confident and always follow what they tell you. Know your consumer rights all the time.









